BackEngine

Customer context from Slack, email, and CRM.

BackEngine aggregates customer and prospect context from the tools a go-to-market team already uses, including Salesforce, HubSpot, Gong, Zoom, email, and Slack, into a single governed layer. An agent can query that layer for the full history behind an account or contact. Use it when an assistant needs the same background a salesperson would have before a call: prior conversations, open threads, account history, and who said what, gathered from systems that would otherwise be checked one at a time.