Department based
A standing Space for a function that runs the same work every week — marketing, finance, legal, operations, or support.
- Lifespan
- Ongoing
- Members
- Function lead + specialists
- Examples
- Finance operationsLegal reviewIT service desk
The Agentic Operations Platform
Give every team a home for their agents and work.
Spaces are purpose-built operational environments where your people and agents come together in shared context. Configure your capabilities once, and every piece of work in the Space draws on them automatically.
Space · customer successshared context
configured once
available everywhere
agentsknowledgeconnectorsguardrails
threads
conversation
tasks
execution
flows
multi-step workflows
The problem
Agents deployed one at a time never add up.
When organizations start deploying agents, they run into the same challenge: agents, knowledge, and capabilities end up configured separately for each use case. Teams repeat the same setup. Context becomes inconsistent. Access is hard to manage.
Spaces solve this by giving every team, project, or initiative a single coordinated environment — where agents, knowledge, tools, and guardrails are set up once and shared across everything that happens there.
01
Setup gets repeated for every use case
Agents, knowledge, and capabilities end up configured separately for each use case. Teams rebuild the same foundation over and over instead of reusing what already works.
02
Context becomes inconsistent
When every agent carries its own configuration, the same question gets different answers depending on which agent picks it up and how it happens to be set up.
03
Access is hard to manage
Permissions scattered across individual agents and documents make it difficult to know who can see what — and harder still to change it as teams evolve.
What is a Space
One environment for everything a team needs.
A Space is an operational environment in Opal that brings together everything a team needs to work with agents. You set it up once — and every piece of work inside draws on it.
- 01
Agents
The digital workers that do the work inside the Space — collaborating in Threads, running Tasks, and executing Flows alongside your team.
- 02
Knowledge
Shared information that grounds everything happening in the Space, so people and agents work from the same source of truth.
- 03
Skills, Connectors, and Tools
Capabilities that extend what agents can do — added at the Space level and available to every agent operating there.
- 04
Guardrails
Policy boundaries that keep every agent and workflow in the Space within the rules your organization sets.
- 05
People and permissions
Team members added with permission levels matched to their role — Manage, Access, or View.
- 06
Threads, Tasks, and Flows
The work itself. From within the Space, people and agents collaborate in Threads, run Tasks, and execute Flows — all drawing on the same shared resources.
Space · input → outcomeone environment
input
people
webhooks
systems
the Space
shared foundation
agents
people
knowledge
skills & tools
working in
threadstasksflows
guardrails
policy checkoutput
governed outcome
traceable · on policy · on standard
Inside a Space
Every thread, task, flow, and knowledge source in one place.
Configure once
Configure once. Available everywhere.
When you add a Connector, Tool, Skill, Widget, or Guardrail to a Space, it becomes available to every agent and every piece of work in that Space. You configure it once. It carries through.
This is how operational consistency works at scale. One policy. One integration. One knowledge source. Applied wherever it's needed — without repeating setup for each agent.
Without Spaces
research
connectorguardrailskillknowledge
drafting
connectorguardrailskillknowledge
review
connectorguardrailskillknowledge
publish
connectorguardrailskillknowledge
setup repeated per agent4 × 4 = 16 configs
With Spaces
one configuration
connectorguardrailskillknowledge
researchinherits all 4
draftinginherits all 4
reviewinherits all 4
publishinherits all 4
shared across every agent4 configs total
Key benefits
Shared context that compounds over time.
Everything in one place
Agents, knowledge, capabilities, and work all live in a single environment. Teams stop assembling context from scattered tools and start working from a shared foundation.
Configure once. Share across the Space.
Add a Connector, Guardrail, Skill, or Tool to a Space and it becomes available to every agent and workflow in it. No repeated setup. No configuration drift.
Controlled access
Three permission levels — Manage, Access, and View — give each person exactly the right level of involvement. Team leads manage settings and sharing. Specialists edit and use the Space. Stakeholders follow along.
Consistent context across all work
Because agents, guardrails, and knowledge are attached to the Space, every Thread, Task, and Flow runs from the same foundation. Outputs stay aligned. Behavior stays predictable.
Built around how teams actually work
A Space can be organized around a department, project, customer, initiative, or product. Structure reflects reality — not the other way around.
Ways to set up Spaces
Structure your Spaces around how you actually work.
There is no fixed model. Most organizations start with one or two Spaces and expand as more teams come on. These are the common shapes we see — mix them however your work is organized.
Team based
A Space that mirrors an existing team, holding the agents, knowledge, and guardrails that team relies on day to day.
- Lifespan
- Ongoing
- Members
- Whole team
- Examples
- Demand generationSupport escalationsRecruiting ops
Client based
One Space per customer or account, so context, documents, and access stay cleanly separated between clients.
- Lifespan
- Life of the account
- Members
- Account team + stakeholders
- Examples
- Acme Corp accountNorthwind renewalContoso onboarding
Project based
A dedicated home for a defined piece of work with a start and an end, archived once the project ships.
- Lifespan
- Duration of the project
- Members
- Cross-functional project team
- Examples
- ERP migrationWebsite relaunchData center move
Initiative based
A Space built around a company-wide push that spans several teams — a launch, a compliance program, or a transformation.
- Lifespan
- Duration of the initiative
- Members
- Sponsors + contributing teams
- Examples
- SOC 2 readinessProduct launchCost reduction program
Security and governance
Governance set at the Space, inherited by everything.
01
Three permission levels
Manage, Access, and View give every member exactly the right level of involvement — set at the Space level and applied to everything inside it.
02
Inherited guardrails
Guardrails configured on a Space apply across every agent, Thread, Task, and Flow that runs there. Policy is set once, not per agent.
03
Versioned configuration
Changes to a Space's agents, knowledge, and capabilities are tracked, so teams can see what changed and when.
04
Zero Data Retention
Opal does not retain prompts or outputs at the model level. Work inside a Space stays within your organization's data boundary.
05
Audit Log
Membership changes, permission updates, and configuration events inside a Space are logged as a complete, reviewable record.
06
Certifications
ISO 27001, ISO 42001, and SOC 2 Type II certifications are underway.
Part of a complete platform
Spaces are the layer that makes the rest of Opal work together.
01AgentsAdded to a Space to collaborate in Threads and run Tasks and Flows.02KnowledgeAdded to a Space so all agents and people work from shared information.03FlowsBuilt and executed inside a Space, drawing on its shared resources.04TasksCreated and assigned within a Space, governed by Space permissions.05ThreadsReal-time conversations happen in the context of a Space.06ConnectorsAdded once at the Space level, available to every agent.07GuardrailsConfigured at the Space level, applied across every agent and workflow.08SkillsAdded to a Space so every agent can use them without individual setup.
Spaces
Build organized, governed environments for every team.
Set up your first Space in minutes and see how Opal brings your people, agents, and work into one shared context.