Turn business information into usable operational context.
Knowledge helps Opal organize, retrieve, and apply the information people and AI need to execute work with confidence.
AI is only as useful as the context it can work with.
Scattered information leads to scattered execution. Knowledge gives people and AI a shared, permissioned operational picture.
From setup to live workflow.
- Step 01
Ingest sources
Bring in documents, wikis, drives, and structured data through connectors.
- Step 02
Organize by topic
Group knowledge by business area so retrieval stays relevant.
- Step 03
Permission access
Decide who and what can see each set of knowledge.
- Step 04
Use in workflows
Agents, tasks, and threads retrieve context automatically as work happens.
What Knowledge helps you do.
- 01Ingest and organize business information
- 02Retrieve relevant context at the right moment
- 03Make knowledge usable inside tasks, workflows, and threads
- 04Permission access appropriately
- 05Support agents and teams with a more complete operational picture
What teams actually see.
Faster time to answer
People and agents stop hunting for context.
Aligned across teams
Everyone. And every agent. Works from the same source of truth.
Controlled by policy
Sensitive knowledge stays scoped to the right people.
Works with the rest of the platform.
See the full platformPut business knowledge to work.
See how Opal turns scattered information into context your teams and AI can actually use.