Watch the Opal launch video
Marketplace/IT Support & Help Desk Agent

IT help desk support & routing

The IT Support & Help Desk Agent is a template designed to help resolve common technical issues efficiently while educating users about the problem they're facing. When a request falls beyond first-line support scope, the agent escalates intelligently, helping ensure issues reach the right level of support without unnecessary delay.

Build on Opal

List your asset on the Opal Marketplace.

Reach enterprise buyers, monetize your work, and ship inside a governed runtime that customers already trust.